Lotteries to get shoppers to stop firms avoiding tax

In Taiwan, every eligible receipt number became a lottery entry. Shoppers gained a personal reason to request paperwork that some sellers might otherwise avoid issuing.

The intervention changed who benefited from the record. Tax enforcement no longer depended entirely on distant inspection; the customer at the till now had an interest in making the transaction visible. A bottle deposit uses a similar structure by giving the person nearest the discarded item a reason to recover it. Rewards for reporting faults or near misses can make previously unrewarded attention worthwhile.

The lottery mechanism carries risks. It may encourage additional spending, affect income groups differently or allow excitement to displace the public purpose. Its value has to be judged against tax compliance and administrative cost, not participation in the game alone.

The useful design question is often who stands nearest the missing evidence. That person may currently receive no benefit for collecting it, preserving it or asking for it. A small uncertain reward can support repeated action when a guaranteed payment for every case would be unaffordable. At the till, before cash and missing paperwork become an enforcement case, the shopper asks for the receipt. That routine request is the behaviour the scheme needed.

Behavioural principles

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