The first word is usually the right word

First draft: “We help teams use their data.”

Second draft: “We facilitate enterprises in leveraging their informational assets.”

The thesaurus has converted a clear, ordinary claim into a ransom note written by someone terribly keen to sound important.

Grand synonyms usually enter because the familiar word feels insufficiently impressive to its author. “Use” seems too small for the product’s importance. “Help” admits service. “Start” lacks ceremony. So the copywriter selects longer words and hopes prestige survives the exchange.

Meaning rarely survives intact. Synonyms carry different formality, rhythm and implication. A company can “use” data without exploiting it; “leverage” arrives carrying force and fashionable importance. The sentence may remain technically defensible while becoming socially absurd.

The first word can still be lazy. Drafts contain clichés, repetition and the almost-right term. Revision should search for precision, sound and audience fit. The danger begins when replacement is driven by grandeur.

Read both versions to the person expected to act. Ask what the service does. If they repeat the plain verb, it was probably doing useful work. Specialist terms stay when the distinction matters and the reader either knows it or receives an explanation.

The second draft returns with tracked changes. “Informational assets” becomes “data”. “Leveraging” becomes “using”. “Enterprises” becomes “teams”. A reviewer adds “seamlessly”. Nobody can identify the seam.

Behavioural principles

Behavioural ideas at play in this post

Short, plain-English explanations of the principles behind this post, with links to related books and examples in the archive.