Small hassles and extra steps can sharply reduce action.
More quotesEveryone says status will have no effect on their horn. Then a cheap car sits at the green light and gets blasted. The luxury car receives a little diplomatic grace, as if its driver might own the road or the person waiting behind it. The hand tells the truth before the ego can brief the press office.
Watch the same courtesy appear around expensive suits and famous suppliers. A junior’s weak number gets challenged before the slide changes. The executive’s weak number earns three respectful questions and an invitation to “unpack the assumptions”. A new vendor must prove the screws in its chairs; a prestigious one is forgiven for delivering them upside down. We call this discernment because “status obedience” would make the culture survey awkward.
Asking people whether rank affects them is close to asking whether they are good-looking. You will mostly measure self-regard. Pair the answer with a moment carrying actual social cost. Who gets interrupted? Whose error becomes a character flaw? Who receives one more chance to explain? Measure delay as well as outcome; deference often hides in the extra seconds.
Reputation and experience can be useful evidence. Let them affect a judgement deliberately. The problem is granting status immunity while sincerely believing it had no influence. The horn is useful because it records the decision before our self-image tidies it up.